Cookie Policy

1. Introduction

This Cookie Policy explains how Kaiv Solutions Ltd ("we", "us", "our") uses cookies and similar tracking technologies on our website (kaivsolutions.co.uk).

This policy should be read in conjunction with our Privacy Policy, which provides further information about how we collect, use, and protect your personal data.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2.1 Types of Cookie Technologies

• Cookies: Small text files stored in your browser
• Local Storage: Browser storage for larger amounts of data
• Session Storage: Temporary storage cleared when you close your browser
• Web Beacons/Pixels: Tiny images used to track page views and user behavior

2.2 Cookie Lifespan

• Session Cookies: Temporary cookies deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (ranging from days to years)

3. Why We Use Cookies

We use cookies for the following purposes:

3.1 Essential Website Functionality

Necessary cookies enable core features like security, network management, and accessibility. The website cannot function properly without these cookies.

3.2 Performance and Analytics

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website experience.

3.3 Functional Enhancements

Cookies that remember your preferences and choices to provide enhanced, personalized features (e.g., remembering form inputs, language preferences).

4. Types of Cookies We Use

5. Detailed Cookie Information

Below is a detailed breakdown of the specific cookies we use:

Note: This table is regularly updated. Some cookies may be added or removed based on website functionality needs.

6. Third-Party Cookies

Some cookies on our website are set by third-party services we use. We carefully select these services and require them to comply with data protection regulations.

6.1 Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about website usage in an anonymous form, including:

• Number of visitors
• Where visitors came from
• Pages visited on the website
• Time spent on each page

Data Processing: Google Analytics data is anonymized (IP anonymization enabled) and aggregated.

Privacy Controls: You can opt out of Google Analytics tracking by:

• Using our cookie settings (when implemented)
• Installing the Google Analytics Opt-out Browser Add-on
• Adjusting your browser cookie settings

Google's Privacy Policy: https://policies.google.com/privacy

6.2 Microsoft Azure (Hosting)

Our website is hosted on Microsoft Azure, which may use cookies for load balancing, security, and performance optimization. These are essential technical cookies.

Microsoft Privacy Policy: https://privacy.microsoft.com/privacystatement

6.3 Future Third-Party Services

If we integrate additional third-party services in the future (e.g., live chat, customer support tools), we will update this policy and notify you via the "Last Updated" date.

7. How to Manage Cookies

You have several options to control and manage cookies:

7.1 Cookie Consent Banner (Coming Soon)

We are implementing a cookie consent banner that will allow you to:

• Accept all cookies
• Accept only essential cookies
• Customize your preferences by cookie type
• Change your preferences at any time

7.2 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Receive notifications before a cookie is set

7.3 Do Not Track (DNT)

Some browsers offer a "Do Not Track" (DNT) setting. While we respect privacy choices, DNT signals are not universally recognized, and we recommend using browser cookie controls for more reliable privacy protection.

8. Browser-Specific Cookie Controls

Below are instructions for managing cookies in common browsers:

9. Consequences of Disabling Cookies

While you can browse most of our website without cookies, disabling them may affect functionality:

9.1 If You Block Essential Cookies

• Forms may not function properly (contact forms, assessment requests)
• Security features may be compromised
• Session persistence may not work (you may need to re-enter information)

9.2 If You Block Analytics Cookies

• No functional impact on your browsing experience
• We won't be able to track how visitors use the site (aggregated data)
• This may make it harder for us to identify and fix issues

9.3 If You Block Functional Cookies

• You may need to re-enter preferences on each visit
• Personalized features may not work
• Some conveniences (like remembering form inputs) won't be available

10. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our cookie usage, technology, or legal requirements.

When we make changes:

• The "Last Updated" date at the top of this page will be revised
• Significant changes will be communicated via a notice on our website
• You may be asked to re-consent to cookies if legally required

We encourage you to review this policy periodically to stay informed about how we use cookies.

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

For questions about data protection and privacy, please also refer to our Privacy Policy.